Rate2CashRate2Cash Privacy Policy
Last updated: 15 September 2026
At a glance
Rate2Cash uses personal data to manage accounts, provide tasks, verify results, credit rewards and process payouts. We also process technical information to prevent misuse and fix errors.
Screenshots you upload are submitted for verification and stored using Telegram. For questions about your personal data or to request account deletion, contact support@rate2cash.com.
1. Who is responsible for your data
GLOBAL AZIA STANDART, referred to as “we” in this policy, is responsible for processing personal data in Rate2Cash.
This policy applies to the Rate2Cash Android app and the Rate2Cash web services that open within the app. It explains what data we collect, how we use it and how you can contact us about privacy.
Contact: support@rate2cash.com.
2. What data we collect
Some data comes directly from you, and some is provided when you sign in with Telegram. We receive technical information when you use the app and its web services.
Account information. Your Rate2Cash user ID, name, country, language and email address, if provided. When you sign in with Telegram, we receive your Telegram ID and available profile information, including your name, username, profile photo URL and information needed to verify your sign-in.
Tasks and results. Information about tasks you have viewed, accepted or completed, including their status, progress and reasons for cancellation. We also receive screenshots you upload to confirm your results. These screenshots may contain personal data and other information visible on your device's screen.
Rewards and payouts. Your balance, credited rewards, withdrawal requests, transaction history and the details required for your chosen payout method. These may include a cryptocurrency wallet address, network and an additional transfer identifier, if required.
Support requests. Your messages and any information you provide when contacting support, as well as account and conversation IDs, your name, country and language, to handle your request.
Device and connection information. Your IP address, approximate country based on your IP address, indicators of VPN or proxy use, language, time zone, browser and operating system information, screen characteristics, and available device and network information. The Android app also sends its version and your device's model, brand, manufacturer and Android version. Technical browser characteristics, including Canvas and WebGL, are used to recognise your device.
Service usage and errors. Sign-in, navigation, task and payout events, analytics identifiers linked to your account, technical errors and diagnostic information. If you use notifications, we also process the relevant settings and delivery identifiers.
3. How we use your data
We use account information to let you sign in and access the service. We use task information and screenshots to track completion and verify results. We use reward and payout details to calculate rewards and process withdrawal requests.
We use device and connection information to check your country and device characteristics, determine task availability and identify possible misuse. These checks may affect your access to tasks and decisions about payouts. You can contact support about any restrictions.
We use support messages to handle your requests and diagnostic information to find and fix errors. We use information about service usage and referral sources to analyse how the app works and measure the effectiveness of user acquisition.
4. Third-party services involved in processing
Telegram is used for account sign-in and to store uploaded screenshots. When you submit a screenshot for verification, its contents are transferred to Telegram's infrastructure.
Google/Firebase are used for web service hosting and analytics. Sentry is used to collect information about technical errors. The web app also uses Meta Pixel to measure events and user acquisition sources. These tools also operate in the web services opened within the Android app.
Cloudflare and the fallback services ipwho.is, ipapi.co and ipify support network functions and country detection based on IP addresses. The service used depends on the function being performed and the provider's availability.
If a service provider is involved in processing a payout or support request, we share the information needed for that operation with them.
5. Cookies and local storage
The app opens Rate2Cash web services in an embedded browser. These services use cookies and local storage for your sign-in session, settings and connected services. The embedded browser also supports third-party cookies.
Clearing the app's data may sign you out and reset local settings. It does not delete your account or information already sent to the service's servers.
6. Data security
The Rate2Cash website and API use HTTPS to protect data in transit.
Before uploading a screenshot, check that it does not contain unrelated messages, notifications or other personal information that is not needed for the task.
7. Data retention
We retain personal data for one year from the date you register your account, unless you request deletion earlier.
8. Deleting your account and data
To request account deletion, email support@rate2cash.com. Include your Rate2Cash user ID or Telegram username so we can locate your account. Do not send passwords or sign-in codes.
On request, we delete your account and all associated personal data from the entire period of your use of Rate2Cash, including uploaded screenshots stored in Telegram. We complete deletion within 7 days of receiving your request.
Uninstalling the app from your phone does not, by itself, constitute an account-deletion request.
9. Requests about your personal data
You can contact support@rate2cash.com to request access to, correction of or deletion of your personal data.
Depending on applicable law, you may also have the right to restrict or object to processing, request data portability, withdraw consent and lodge a complaint with a data protection authority.
10. Changes to this policy
When we update this policy, we publish a revised version with an updated date.
Responsible organisation: GLOBAL AZIA STANDART.
Contact: support@rate2cash.com.